Latest Exam Prep

Q156. You wish to edit the Community Head Markup, where do you go to do this?

Q157. Northern Trail Outfitters launches a Community using the Customer Service Template. Community members report that they do NOT have a menu option to navigate to see their work orders. The Salesforce Admin has validated the following on the Community user profile: * users Profile has Read Access on the Work Orders Object * Users Profile has a tab visible for Work Orders Object should the Salesforce Admin do to troubleshoot this issue?

Q158. Universal Containers needs to build a partner community that supports multiple business units by providing the following abilities:* Each business unit can only collaborate with its partner network.* Partners only see Knowledge articles and content specific to their business unit.* Some business units allow partners to raise support cases.* Some partners work with multiple business units. How should a Salesforce Admin meet these requirements?

Q159. A Community has two types of users:
– External users who can belong to multiple Communities.
– Internal users who belong to one or more Communities.
Which two features allows both user groups to navigate between each Community? Choose 2 answers.

Q160. Universal containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community. – The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect – Customer users only need to see their orders in the Community – Orders are currently public read-only – Customer users need to access fields that are already part of the existing integration What two things should do Salesforce Admin do to meet these requirements? Choose 2 answers

Q161. A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimised for healthcare use cases and follow industry best practices. What should the Community Cloud consultant consider first to meet the requirements?
Select one or more of the following:

Q162. What two things should a Salesforce Admin do to accomplish this? Universal Containers needs to create a Support Community with the following requirements:* Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively.* A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.* Customer users must be able to collaborate with all Community users.

Q163. Universal Containers is building a Lightning Community. A few Community pages have numerous Lighting Components which are taking longer to display.
Which step should be taken to improve display time performance of the pages?

Q164. Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal. What should the Salesforce Admin do in the Communities to support this login requirement?

Q165. A Community Cloud consultant distributes a specialized real estate management Community using a Lightning Bolt solution.
Which two items can be included in the Lightning Bolt solution? (Choose two.)

Q166. A Salesforce admin needs to build a self-service Community. Which three steps should the Salesforce admin take before building the Community in Salesforce? Choose 3 answers Select one or more of the following:

Q167. Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related Contacts when a new business Opportunity is marked as Closed Won.
Which approach should the Community Cloud consultant recommend to accomplish this?

Q168. Universal Containers (UC) recently went live with its new custom Community. UC has received the cases stating that no customers have access to the Community. The customer users have the custom “UC Customer Community” profile assigned to them. What is the final step the administrator should take to ensure user membership to the Community?
Select one or more of the following:

Q169. What permission(s) would you assign a community manager?

Q170. Northern Trail Outfitters has released a Customer Service Community for its users for outdoor and trekking equipment. Users can ask and answer questions in the Community. Customers have asked how to be notified of new questions or information posted in the Community about specific products.
What should the Administrator recommend?

Q171. What are the two types of Sharing Models available once you have established a Community?

Q172. The coffee company sells products for coffee shops and consumers. The company is planning to launch a Community and has the following goals:
– Go to market quickly
– Generate online revenue rapidly
– Work with a mobile ready storefront
How should the Community Cloud consultant meet these goals?
Select one or more of the following:

Q173. Universal Pastries wish to survey their customers in the community after they close a case. How would they achieve this?

Q174. Universal Containers rolled out a Community in the Customer Service Napili template for their employees.
The CEO has the following requirements: * All employees can participate in discussions within the Community. * Create a Chatter group for corporate announcements where all employees can participate and comment. * The posts in this group should be visible in the feed of all employees. How should the Salesforce Admin accomplish this task? Choose one answer

Q175. Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?

Q176. Universal Containers wants its Community users to have the ability to log in using Facebook and Google.
Which set of features should the Administrator use to achieve this goal?

Q177. Universal Containers needs to add their own logo to the Community login page. What is the most efficient way for the Salesforce Admin to accomplish this?

Q178. Universal Containers is launching a Community with the following requirements:
– Branding requirement is limited to logo and font.
– Configurable Navigation with the option to navigate to custom objects and records.
– Access to articles is limited per Date Category Visibility.
Which template should the Salesforce Admin use to build this Community that will natively support these capabilities?

Q179. Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a “My Cases” list view. How should a Salesforce Admin set the record list component properties?