[Oct 15, 2026] PC-BA-FBA-20 Exam Dumps PDF Updated Dump from VCEPrep Guaranteed Success [Q60-Q74]

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[Oct 15, 2026] PC-BA-FBA-20 Exam Dumps PDF Updated Dump from VCEPrep Guaranteed Success

Pass Your BCS Exam with PC-BA-FBA-20 Exam Dumps

BCS PC-BA-FBA-20 Exam Syllabus Topics:

Section	Objectives
Investigation Techniques	– Data gathering methods (interviews, workshops, observation) – Document and data analysis
Delivering the Business Solution	– Benefits realisation overview – Solution evaluation and acceptance
Stakeholder Analysis and Management	– Stakeholder identification and classification – Engagement and communication planning
Strategy Analysis	– Identifying business needs and drivers – Understanding business context
Competencies of a Business Analyst	– Professional behaviours and ethics – Analytical and communication skills
Modelling and Analysis Techniques	– Process modelling and diagrams – Business and data modelling basics
Requirements Engineering	– Requirements validation and management – Requirements elicitation and documentation
What is Business Analysis	– Business change lifecycle overview – Role and purpose of business analysis

NO.60 Which of the following is NOT one of the 6 services identified in the Business Analysis Service Framework (BASF)?

Solution design and development

Requirements definition.

Business Process improvement.

Business change deployment

The Business Analysis Service Framework (BASF) identifies six core services provided by a business analyst. These services span the lifecycle of a business change initiative and focus on analysis and enablement activities. The six services are: Situation Investigation and Problem Analysis, Feasibility Assessment and Business Case Development, Business Process Improvement, Requirements Definition, Requirements Management, and Business Change Deployment. The service Solution design and development (which involves the technical building of the IT system) is a distinct project activity typically performed by solution architects and developers and, while the BA collaborates with them closely, it is not one of the core Business Analysis services as defined in the BASF.
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice – Business Analysis Service Framework (BASF))

NO.61 Which of the following is a goal of all workshops?

Collaboration.

Reviewing the business case.

Creating mind maps and process models.

Brainstorming ideas.

Workshops are structured meetings designed to achieve specific objectives through group participation. Regardless of the workshop’s focus, collaboration is a fundamental goal.
Key Considerations:
Collaboration: Workshops bring stakeholders together to share ideas, solve problems, and make decisions collaboratively.
Reviewing the Business Case: While reviewing the business case may be a specific objective of some workshops, it is not a universal goal.
Creating Mind Maps and Process Models: These are tools or outputs of workshops, not overarching goals.
Brainstorming Ideas: Brainstorming is a technique used in workshops but is not the ultimate goal of all workshops.
Evaluation of Each Option:
A . Collaboration:
Collaboration is the core purpose of workshops, enabling participants to work together effectively.
Conclusion: This is correct .
B . Reviewing the business case:
This is a specific objective, not a universal goal of all workshops.
Conclusion: This is not correct .
C . Creating mind maps and process models:
These are tools or outputs, not goals.
Conclusion: This is not correct .
D . Brainstorming ideas:
Brainstorming is a technique, not the overarching goal of all workshops.
Conclusion: This is not correct .
Final Recommendation:
The goal of all workshops is:
A . Collaboration.

NO.62 A system holds information about an employee; Mike Berry.
Which of the following is Mike Berry an example of?

An attribute

An object

A class.

An operation.

NO.63 Which of the following statements about prototyping as an investigation technique are FALSE? (Select Two)

Suitable for waterfall requirements elicitation.

Only suitable for Agile project environments.

Allows an analyst to confirm their understanding of requirements.

Enables the elicitation of usability requirements.

NO.64 What is the purpose of the business readiness assessment?

Analysing if the business area is sufficiently prepared to accept the business change.

Checking that the user acceptance testing has been completed and there are no outstanding defects.

Ensuring that all of the requirements have been fully traced throughout the lifecycle.

Evaluating market conditions to ensure they have not changed whilst the product was in development.

The Business Readiness Assessment is a key activity conducted during the Implementation or Business Change Deployment stage of the project. Its primary purpose is to determine whether the target business areas, including the People, Organisation, and Processes, are sufficiently prepared to accept the business change and begin operating the new solution in the ‘To Be’ state. This involves checking factors such as whether staff have been trained, new processes are documented, communication has been effective, and necessary resources are in place. This assessment informs the ‘Go/No Go’ decision for the system’s launch, ensuring a smooth transition to the new way of working.
(Reference: BCS Business Analysis Practice – Business Change Deployment, Business Readiness)

NO.65 Which of the following techniques can be used to pull together the results of an analysis of the external and internal business environment of an organisation?

SWOT analysis.

Resource audit.

Five-forces model.

Balanced business scorecard.

NO.66 A convenience food manufacturer has undertaken a strategic analysis study and has identified a threat from groups lobbying against the use of packaging for food products.
Which of the PESTLE categories would have helped highlight this threat?

Legal.

Environmental.

Technological.

Economic.

NO.67 IT services has commissioned a new desktop PC replacement project that has been funded and running for three months, with a fully-engaged sponsor and programme manager appointed The head of IT services has not been involved beyond the initial project start-up interviews and has not attended any of the project meetings What position on the power interest and does the head of IT services currently occupy?

High power or influence but low interest

Some power and influence and some interest

High power or influence and high interest

Low power and influence but high interest

To determine the position of the head of IT services on the power-interest grid , we need to evaluate their level of power/influence and interest in the project.
Key Considerations:
Power/Influence: The head of IT services holds a senior leadership role, which implies they have significant authority and influence over IT-related decisions and resources. This places them in the “high power” category.
Interest: Despite their authority, the head of IT services has not been actively involved in the project beyond the initial start-up interviews and has not attended any project meetings. This indicates a lack of ongoing engagement or interest in the project’s progress.
Evaluation of Each Option:
A . High power or influence but low interest:
The head of IT services has significant authority (high power) but is disengaged from the project (low interest).
Conclusion: This is the correct answer .
B . Some power and influence and some interest:
This option suggests moderate levels of both power and interest, which does not align with the head of IT services’ senior role and lack of involvement.
Conclusion: This is not correct .
C . High power or influence and high interest:
While the head of IT services has high power, their lack of attendance at project meetings indicates low interest.
Conclusion: This is not correct .
D . Low power and influence but high interest:
The head of IT services clearly has high power due to their senior leadership role, so this option is incorrect.
Conclusion: This is not correct .
Final Recommendation:
The head of IT services occupies the position of high power or influence but low interest on the power-interest grid.

NO.68 In a UML activity diagram, which symbol represents a task?

A round-cornered rectangular box

A filled in circle

A diamond shaped box

A bullseye

In a UML (Unified Modeling Language) Activity Diagram, the symbol used to represent a task (or action/activity) is a round-cornered rectangular box. This shape denotes an individual piece of work or step carried out within the process.
The other symbols represent:
A filled in circle (B): The Initial Node (start of the process).
A diamond shaped box (C): A Decision or Merge Node (a point where a choice is made or paths recombine).
A bullseye (D) (a filled circle inside an outer circle): The Activity Final Node (end of the process flow).
(Reference: BCS Modelling Business Processes / BCS Business Analysis Practice – UML Activity Diagrams)

NO.69 What does a force-field analysis consider?

Forces for and against business change.

Forces in the competitive environment

The financial strength of the company.

The power of external suppliers

NO.70 Which statement best defines “observation” as used in business analysis?

A technique where the analyst asks stakeholders direct questions to understand their needs.

A formal or informal method of watching how a task is performed in its real context.

A workshop activity where stakeholders visualise future state processes.

A method involving structured interviews for eliciting requirements.

Observation is an investigation technique where the business analyst watches users performing their work in the real business environment. It helps the analyst understand actual behaviour, workarounds, hand-offs, delays, exceptions, and informal practices that stakeholders may forget to mention in interviews. Observation may be formal, with planned sessions and recording sheets, or informal, where the analyst watches activities less rigidly. Option A and option D describe interviews, because they involve asking stakeholders questions directly. Option C describes a workshop or collaborative modelling activity, not observation. The defining feature of observation is that the analyst studies work as it is actually performed, rather than relying only on what stakeholders say happens. Therefore, option B is the best definition.

NO.71 A process model has been produced which includes diamond-shaped symbols.
What does this diamond-shaped symbol represent in the model?

A document

An event.

A manual process.

A decision

NO.72 Which of the following statements about a BAM is correct?

The BAM is concerned with who carries out the activities.

The BAM is concerned with where activities are carried out.

There will be one BAM for each business perspective.

The BAM is an AS-IS model of the real world.

NO.73 In which of the following circumstances do buyers have high bargaining power?

When available sources of supply are available and easy to find.