Latest Exam Prep

NO.50 A set of Cases records with a specific record type needs to be restricted so that only a Support manager and four Support users have access. What can you do as a system administrator to meet this requirement? * (1 Point)

NO.51 The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day.
Which type of report should be used in the dashboard component?

NO.52 A sales manager cannot view a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy. Why is the sales manager unable to view the contact?

NO.53 AW Computing is conducting an audit and wants to understand how many objects have been shared as public externally.
which tool should the administrator use to quickly obtain this details?

NO.54 The distributors at Cloud Kicks are eligible for support based on a specific service contract-How should the administrator show this in Salesforce?

NO.55 What should an administrator consider when setting up and maintaining salesforce knowledge? choose 3

NO.56 An administrator is given a .csv file of 5,000 leads with External Id and Status fields. They need to match existing and add new records with Data Loader.
What action should be taken to populate the Status field on the records and add new records?

NO.57 An administrator has a request to write a report listing accounts that have sales from this year and that have a completed activity in the last 30 days.
What reporting feature should the administrator employ to provide only the list of accounts, without listing the details of the opportunities?

NO.58 An auto-response rule sends en email using Template when the field Case Source Is ’email’ and Template when Case Source is blank. A Process Builder updates Case Source to ’email’ when a case is created using Email-to-Case and to web’ when a case Is created using Web-to-Case. Otherwise, Case Source Is blank.
What will occur when a case is created from an Incoming email?

NO.59 The administrator at Cloud Kicks created a flow in a sandbox that walks service agents through the Return Merchandise Authorization creation process. The administrator deployed the flow to production with a Change Set. Users are unable to use the flow in production.
Which step should the administrator take?
Activate the flow administrator take?

NO.60 Dylan has submitted a vacation request for approval by his manager, but the manager is not receiving any email alerts. What can you use in order to troubleshoot the issue? Choosetwoanswers.* (1 Point)

NO.61 AW Computing continues to grow and has concerns about the volume of sensitive data being stored in its org. The administrator suggests utilizing Salesforce Shield.
What should the team consider before Implementing Salesforce Shield?

NO.62 After an Administrator has refreshed a sandbox, what behavior should users expect to see in the sandbox?

NO.63 A custom object called Item has a many-to-many relationship with the Account and Quota objects. At Cloud Kicks, account owners are changed frequently while ownership of Quota records remains unchanged. When an account owner is updated, the new account owner can only see Item records if they are also the owner of the Quota record.
What step should the administrator take to give access to all Item records?
Change the data format of the Quota relationship field from master-detail to lookup.

NO.64 An administrator at Clod Kicks has build a flow that delivers status update email to customers. Recently, there’s been an increasae in support cases from customers reporting they had not received the email.
Where should the administrator look to investigate the issue?

NO.65 In addition to setting the standard price, what must you also do in order to add a Product to a Custom Price Book? * (1 Point)

NO.66 Cloud Kicks has a policy of closed opportunities being uneditable. At times, adjustments have to be made on the Opportunity for accounting reasons. In order to keep the original Opportunity’s integrity, a custom object to track adjustments has been created. The users need a Roll-Up Summary field to track the number of adjustments.
How should the administrator accomplish this?

NO.67 An administrator has been asked to enable permissions for users on the account services team to be able to edit and change ownership of Accounts owned by any of the team members.
What should the administrator configure?

NO.68 Cloud Kicks needs to track government-issued identification numbers for its customers. The security team requires that the identification number cannot changed by users and must be masked when displayed, except the last two digits.
Which two recommended configurators should administrator create? Choose 2 answers

NO.69 Sales teams at Cloud Kicks ask each visiting customer to fill out a form that capturing their contact information and some basic footwear preferences. This information is saved to a spreadsheet and used by the sales team to alert their contacts when new shows are added to the inventory that matches their preferences. The sales team wants to be able to track this in Salesforce and see the information when viewing the contact Record.
Which two ways should the administrator configure this requirement?
Choose 2 answers