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NEW QUESTION 42
How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? Note:
There are 3 correct answers to this question.

Create custom business rules.

Activate permissions.

Enable company settings.

Configure checkout workflow steps.

Adjust cloud account settings.

NEW QUESTION 43
What can you do with a picker element within Smartforms? Note: There are 2 correct answers to this question.

You can use it to select an object from a list.

You can link picker and attachment elements together.

You can link two picker elements together.

You can use it to pick PNG files.

NEW QUESTION 44
For which of the following steps in the service call lifecycle is the dispatcher typically responsible? Note:
There are 2 correct answers to this question.

Set the service call to Technically Completed.

Set the service call to Finished.

Release the assignment.

Perform the activity checkout.

NEW QUESTION 45
Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.

Can only be defined for mobile screens

Can be used for field validation expressions

Able to display custom translations

Can define color coding

Used to display, hide, sort, and group fields

NEW QUESTION 46
What is SAP’s approach to integrating SAP S/4HANA Service with SAP Field Service Management?

Cloud-based using SAP Cloud Platform Integration

Cloud-based using the FSM Cloud Connector

On-premise-based using SAP Process Integration

On-premise-based using the SAP CRM middleware

NEW QUESTION 47
Which of the following statements are correct? Note: There are 2 correct answers to this question.

Company specific configuration is applied to one database

Company specific configuration is applied to all databases

Account specific configuration is applied to one database

Account specific configuration is applied to all databases

NEW QUESTION 48
Which is the recommended browser for screen configuration tool? Choose the correct answer.

Internet Explorer

Google Chrome

Firefox

Microsoft Edge

NEW QUESTION 49
What are the typical steps you perform in the planning and dispatching App? Note: There are 2 correct answers to this question.

Assign Technicians

Update contacts

Create Equipment

Approve Efforts

NEW QUESTION 50
Which Field is Mandatory when creating a service call on SAP Field Service Mobile App? Choose the correct answer.

Equipment

Contact

Business Partner

Priority

NEW QUESTION 51
For which scenarios do you need a service call instead of an activity in SAP Field Service Management? Note:
There are 2 correct answers to this question.

When you need to send an engineer to the customer

When you need to set up a meeting with the customer

When you need to record a problem for the customer

When you need to plan an appointment at the customer

NEW QUESTION 52
Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note:
There are 2 correct answers to this question.

Service Call

Checkout Report

Business Partner

Smartform

NEW QUESTION 53
How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.

You can only reference DTOs via alias.

You can only reference DTOs via variable definition.

T-SQL is supported.

DTOs have version control to support backwards compatibility.

Core SQL is supported.

NEW QUESTION 54
Which aspect of Self-Service Configuration allow a customer to create a service request? Choose the correct answer.

Workflow assignments

Branding

QR Codes

Moment-sets

NEW QUESTION 55
Which scenarios can you cover within the SAP C/4HANA solution portfolio? Note: There are 2 correct answers to this question.

Self-service

In-house repair

Service fulfillment

Contact center

NEW QUESTION 56
In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience? Note: There are 2 correct answers to this question.

Customer Feedback Management

Mobile Field service execution

Parts Logistics

Workforce management

NEW QUESTION 57
Which activities can you perform in the Administration module? Note: There are 2 correct answers to this question.

Perform system monitoring.

Define service workflows.

Edit Smartform templates.

Maintain session configuration.

NEW QUESTION 58
What are the benefits of using activity feedback? Note: There are 2 correct answers to this question.

Generate QA reports with the captured data.

Generate checklist reports for the customer.

Assist technicians to record time and materials.

Assist technicians to capture resolutions.

NEW QUESTION 59
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

Use pre-assembled reports.

Use pre-assembled queries.

Modify an existing query or create a new query.

Import queries.