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QUESTION 35
After an auto accident claim is submitted, a claims adjuster is assigned to the case. The claims adjuster reviews the policy of the claimant to verify coverage. The claims adjuster then begins an accident investigation.
If the claim is denied, an appeals process is initiated. When the investigation is complete, a determination of fault is made, and then the accident claim is settled.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.

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QUESTION 36
Which of the following flow shapes should be used to route a work item?
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QUESTION 37
Which two statements identify why you should automate correspondence ? (Choose Two)

QUESTION 38
pyworkPage stores which type of information

QUESTION 39
Expense report processes require travel expense assignments be routed to a specific auditor. Auditors are members of an auditing work group. How do you route the assignment to a specific user?
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QUESTION 40
In an insurance application, a claim case records the items of loss. Given the property reference Item 0f Loss(1).Description, itemOfLoss is a ______.
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QUESTION 41
A Collect Information step in the case life cycle sets the case status to Pending-Approval. When does the case status automatically update ?

QUESTION 42
When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?
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QUESTION 43
How do you adjust the urgency value of an aging assignment to increase the likelihood that the assignment is completed before the deadline?

QUESTION 44
An insurance company offers personal property insurance. Jewelry is a special type of personal property.
Jewelry coverage requires that the user managing the request is trained to appraise jewelry.
Assignments for jewelry appraisals must go to skilled users.
Which routing approach would you use?
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QUESTION 45
You are designing a travel plan application. A hotel booking step displays a form in which users select a hotel and enter their check-in and check-out dates. The application calculates and then displays the cost for the hotel room.
The form also includes fields to select options, such as valet parking. at an extra cost. The application totals the cost for any selected options and adds that amount to the total room cost to equal the grand total. which is displayed in a field.
Which two of the following properties would you use as the target properties?
(Choose Two)
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QUESTION 46
Consider this requirement for a business transaction: An employee submits a request to purchase equipment. The request is sent to the manager for review and approval.
– If approved, the request is forwarded to the Fulfillment department.
– If the manager rejects the request, it is sent back to the employee for reconciliation or cancellation.
– The Fulfillment department will process the request if the requested items are in stock.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.

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QUESTION 47
Review the following decision table.

If the credit score is 800 and the outstanding balance is 1000, what is the result of the decision?
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QUESTION 48
You check out a rule to update it. While the rule is checked out, another developer decides to test a case type by creating and processing the case. What happens when the application attempts to use the rule you checked out?
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QUESTION 49
Select each description on the left and drag it to the correct field type on the right.

QUESTION 50
User A should haveapplication permissions that are identical to User B’s permissions. Unlike User B, User A lacks access to the My Cases page.
How do you grant access to the My Cases page for User A?

QUESTION 51
A customer refund case type requires an auditor to receive an email if the refund is greater than twice the price of the item. Which participant role do you select to configure this requirement?
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QUESTION 52
You have a cleaning service booking application, CleanApp. You are creating a local data type, HomeCleaningPackages, and you want to leverage an existing data class, CleanApp – Data – CleaningPackages.
When defining your data type, which option would you choose for asset reuse?
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